Frequently Asked Questions
Find answers about our handcrafted wallets, shipping, returns, payments and leather care.
How do I place an order?
Browse our wallet collection, choose your preferred style and colour, add it to your cart and complete the secure checkout process.
Can I change or cancel my order?
Please contact us as soon as possible after placing your order. We will do our best to make changes before the order enters processing or ships.
How long does wallet delivery take?
Delivery time depends on your location and the shipping method selected at checkout. Tracking details will be emailed once your wallet has been dispatched.
Do you offer international shipping?
International shipping availability and charges are shown during checkout based on the selected delivery country.
What is your return policy?
Unused wallets may be returned within the return period shown in our policy. The wallet must be in its original condition with its packaging and accessories.
How should I care for my leather wallet?
Keep your wallet away from excess water, direct heat and harsh chemicals. Gently wipe it with a soft dry cloth and store it in a cool, dry place when not in use.
Will the leather colour change over time?
Genuine leather naturally develops a unique patina with regular use. Slight changes in colour and texture are normal and add character to each wallet.
Still need help?
Our team is available to help with wallet selection, orders, delivery and product care.